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Who are you caring for?
Which best describes their mobility?
How well are they maintaining their hygiene?
How are they managing their medications?
Does their living environment pose any safety concerns?
Fall risks, spoiled food, or other threats to wellbeing
Are they experiencing any memory loss?
Which best describes your loved one's social life?
Acknowledgment of Disclosures and Authorization
By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington. Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services. APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid. We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour. APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment. You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints. Please contact our Family Feedback Line at (866) 584-7340 or ConsumerFeedback@aplaceformom.com to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights. APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.I agree that: A.I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information"). B.APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink. C.APFM may send all communications to me electronically via e-mail or by access to an APFM web site. D.If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records. E.This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year. F.You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
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Mostly Independent
Your loved one may not require home care or assisted living services at this time. However, continue to monitor their condition for changes and consider occasional in-home care services for help as needed.
Remember, this assessment is not a substitute for professional advice.
Share a few details and we will match you to trusted home care in your area:
Although you only requested advice for an immediate issue, I am wondering if that was really the only issue.
You state that you are your mother's only caregiver. She has come home in worse condition than before. As her only caregiver, are you physically, mentally, and emotionally capable of meeting her ever need (want/demand?)?
How long has she been living with you? How did she come to live with you? How is YOUR life?
The issue is that my mother fell under the care of another rehab-and broke her hip-while healing from a hip replacement-from a fall in the middle of the night at home.
At the next facility- I refused to sign an Arbitration Agreement. No accountability? Not safe. They were not happy with this. Looked for reasons to send her home. The new rehab neglected to treat the first broken hip- hospital did not transfer this info to them. Until I asked why my mother is being rushed home with two broken hips- they looked confused. Kepro agreed my mother was being discharged prematurely and she stayed 2 more weeks. They did not like me reaching out to Kepro - going above them so to speak. They did not like having a patient that was suing a sister rehab. They need to be held accountable for their actions. I guess another issue was they didn't like that I caught Covid in their facility-and could not come to one scheduled training. They had two outbreaks while my mother was there.
Update: It turned out to be a big problem this evening. The Discharge Nurse didn't acknowledge my question. So, I asked Kepro if they could help. Once Kepro begins the appeal process- they then take over communication. The rehab facility thought very differently about this. I received a text two hours later that said "You need to come get her. We may have to resort to calling DCF in situations like this...". My husband explained that his lifted truck has a/c, and he just got home. But we would need help lifting my mother "up" and into truck. They said "No, we cannot assist." They needed my mother out-ASAP. I felt like dirt. They then asked for an insurance card, and they would check to see if a transport was covered. They agreed that 11 am was the latest my mother could stay. I think calling DCF would be appropriate if I subjected my mom to 96 plus degrees for 25 minutes.
As "hot as she is". I don't understand. You may need to arrange ambulance transit home, cab transit home. Speak to the discharge planner or social worker on site. Do not attempt to remove your Mom if your transportation is in some way unsafe. Hope you will update
As hot as it is- today is the hottest day of the year and the drive to our home it too long with no a/c. My husband can put freon in but doesn't come home till 6. Is it going to cause an issue if I need a few more hours? Thank you for your reply
By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington.
Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services.
APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid.
We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour.
APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment.
You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints.
Please contact our Family Feedback Line at (866) 584-7340 or ConsumerFeedback@aplaceformom.com to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights.
APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.
I agree that:
A.
I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information").
B.
APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink.
C.
APFM may send all communications to me electronically via e-mail or by access to an APFM web site.
D.
If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records.
E.
This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year.
F.
You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
You state that you are your mother's only caregiver. She has come home in worse condition than before. As her only caregiver, are you physically, mentally, and emotionally capable of meeting her ever need (want/demand?)?
How long has she been living with you? How did she come to live with you?
How is YOUR life?
At the next facility- I refused to sign an Arbitration Agreement. No accountability? Not safe. They were not happy with this. Looked for reasons to send her home.
The new rehab neglected to treat the first broken hip- hospital did not transfer this info to them. Until I asked why my mother is being rushed home with two broken hips- they looked confused. Kepro agreed my mother was being discharged prematurely and she stayed 2 more weeks. They did not like me reaching out to Kepro - going above them so to speak.
They did not like having a patient that was suing a sister rehab.
They need to be held accountable for their actions.
I guess another issue was they didn't like that I caught Covid in their facility-and could not come to one scheduled training. They had two outbreaks while my mother was there.
My life is great- my mom is happy to be home.
It turned out to be a big problem this evening.
The Discharge Nurse didn't acknowledge my question.
So, I asked Kepro if they could help.
Once Kepro begins the appeal process- they then take over communication. The rehab facility thought very differently about this.
I received a text two hours later that said "You need to come get her. We may have to resort to calling DCF in situations like this...".
My husband explained that his lifted truck has a/c, and he just got home. But we would need help lifting my mother "up" and into truck.
They said "No, we cannot assist."
They needed my mother out-ASAP. I felt like dirt.
They then asked for an insurance card, and they would check to see if a transport was covered.
They agreed that 11 am was the latest my mother could stay.
I think calling DCF would be appropriate if I subjected my mom to 96 plus degrees for 25 minutes.
She can stay longer at rehab but she will have to pay out of pocket for the additional time.
I don’t know if you will have to pay a fee for her to be transported to your home. Most likely you will have to pay. Not sure about this.
Call the rehab facility and explain the situation and see what they say
Thanks for letting us know that they will provide transportation. Makes sense because not everyone drives or even owns a car.
Or they may not have anyone to pick them up.
You may need to arrange ambulance transit home, cab transit home. Speak to the discharge planner or social worker on site. Do not attempt to remove your Mom if your transportation is in some way unsafe.
Hope you will update
Is it going to cause an issue if I need a few more hours?
Thank you for your reply
Does mom have funds to private pay? Is she on community Medicaid? Have you applied for long term care Medicaid?
Ask if she can be admitted as "Medicaid PENDING".
You can say no to taking her home, but the NH has to get paid, whether by Medicare, Medicaid or Mom.
I just need a few more hours.