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The facility is located in Succassauna, NJ.

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My mom graduated out of Hospice 3 times, the 4th time she did "Go Home".
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Need more info. What do you mean by won't assist her? She pulls the cord and they don't come?

First, she should be quarantined away from others. With my friend its in a room by herself.
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Call a hospital with good Medicare snd Medicaid reviews with Covid patients call and get advice. Maybe they can admit or advice something else.
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When my mom got Covid in her facility, they contacted me to let me know the local hospice chapter had a special Covid unit. They were not trying to tell me mom’s death was imminent (she ended up recovering), just that this was an extra service that was available. I contacted the hospice folks (they helped us through dad’s death in November), and they were great. They went in to see her a couple times/week and kept me posted on her status. Just a thought...Wishing you and your mother the very best during this terribly difficult time.
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Andrew - I'm in Texas, but have been able to communicate with an ombudsman for the state (advocate for facility residents). Try this website: https://www.nj.gov/ooie/contact.shtml. Maybe they can assist.

While it's true that most facility staff members truly have the patients' best interest at heart, many of them end up treating their patients badly, or neglecting to give them the care they need. I have experienced this with my dear mother (90 years old) who was in her nursing home's COVID unit for two full months. If your mother-in-law is not getting the assistance and care she needs, I urge you not to accept it! Be proactive and persistent to do the very best you can for her.
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Andrew, recently here in MN some laws were passed so that "essential caregivers" could have regular, in-person access to loved ones in facilities. Please check with facility to see if they are making provisions for this in your state, or contact your legislators to see if this is pending. My 85-yr old MIL just survived covid in a facility and bounced back fully. I wish you all the best as you try to help your MIL.
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Andrew, does your Mom have any dementia at all? Because in Rehabs and Nursing Homes, and Assisted Livings all across our nation there are people on the front lines working terribly hard and risking their lives daily to give the best care they are able under very trying circumstances. I will say that they are often, normally, and especially in these times, very short staffed and they are dealing now with near constant calls from concerned relations as well as their patients. Has your Mom been moved to an area with covid19 patients only?
I do think that with Covid making so many seniors so ill that the staff is under great pressure, and certainly there may actually be a bad or neglectful Nursing home, Rehab, SNF, ALF. None of us can know that. And none of us can reassure you as regards your Mom and her facility.
This must be hard and very frightening for you on so many levels. I know you won't expect an answer from us, because we could not conceivably have one.
My brother's ex partner just survived covid in his late 70s. Went from home to ER, to rehab where he contracted covid, and back to ER and hospital, then back to rehab; it has been a heck of a 2 months for him. Some are getting through it all right and many are not.
Do you live in the same town, or do other relatives?
What has led you to believe no one will assist your Mom? Certainly as a nurse the most common complaint we got was "No one will answer the call light". I am afraid all too often patients did have to wait, especially in the days before Gov. Schwartzenegger got us mandatory staffing levels.Have you spoken to staff and administrators?
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