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To me it doesn't matter how the agency feels. We are in a Pandemic and as such we can require anyone coming into our home to wear a mask. Especially an aide. Especially if she goes to other clients during the day. Actually, I would be surprised if an agency didn't require their employees to wear masks. If they don't, I may not hire them.
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Every State, and indeed some Counties and cities within those states have their own regulations. I would ask the people who run the agency that you have hired through what their protocol is. For myself I would not have anyone from anywhere enter my home to do anything unless they are masked.
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This is a site for caregiver emotional support. It is not a site to find or hire a caregiver.
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